Refund policy

At Elboo, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions.

Return Window: Customers must submit a return request within 7 days of receiving their order.

Return Conditions:

  • Items must be in their original condition.

  • Products must be returned in their original packaging.

  • Items should be unused and undamaged.

Return Processing: Once your return request is approved and the item is received, please allow up to 7 days for the return process to be completed.

Contact Us:

For return or refund assistance, contact us at:

Email: elboo@primehelp.store

Business Address: United States